About this research project

The primary aim of this study is to enhance the patient experience by utilising design and technology to co-design a digital solution to improve communication between young people with chronic conditions, their caregivers and clinicians from the emergency department such as physicians and nurses.

This study will focus on one key research question:
How might we leverage experience-based design and technology to redefine the way adolescents with complex chronic conditions communicate their medical history and symptoms to clinicians at a paediatric emergency department and improve the patient experience?

Getting involved in the research

We are looking for volunteers to participate in this research project and be part of the creative journey. We are looking for participants from the following groups:

Young People:

  • Who are aged between 12-16

  • Who have one or more chronic conditions

  • Who have presented to the emergency department at a children’s hospital more than twice in the last 12 months

Parents/Caregivers:

  • Who are a parent/caregiver of a young person with chronic conditions between the ages of 12-16

  • Who have accompanied a young person to an emergency department at a children’s hospital more than twice in the last 12 months

Emergency Department Physicians/Nurses:

  • Who have experience working with young people who have chronic conditions

  • Who have experience working in the emergency department and/or at a children’s hospital